Privacy Policy

1. Introduction

Welcome to Qetto Ledger Nano X Platform. Your privacy and the protection of your personal data are extremely important to us. This Privacy Policy explains how The Qetto Ledger Nano X (“we”, “our”, or “us”) collects, uses, stores, and protects information when you access our website, services, hardware wallet ecosystem, and related applications.

Our platform provides advanced digital asset security using next-generation cryptographic infrastructure designed to support blockchain technologies, decentralized finance (DeFi), and quantum-resistant ledger solutions. By accessing our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect several categories of information to provide secure services and improve the overall functionality of our Qetto Ledger Nano X ecosystem.

2.1 Personal Information

When you interact with our services, we may collect the following information:

• Full name
• Email address
• Phone number
• Country of residence
• Billing and shipping address
• Account login credentials

2.2 Identity Verification Information (KYC)

In compliance with international regulatory requirements and anti-money laundering policies, we may request identity verification documents such as:

• Government issued ID (passport, driver’s license, national ID)
• Proof of residence
• Facial verification or biometric confirmation
• Transaction monitoring data

2.3 Technical and Device Information

When accessing our website or hardware wallet ecosystem, certain technical information may automatically be collected:

• IP address
• Browser type and version
• Operating system
• Device identifiers
• Log files and diagnostic data
• Interaction with our website interface

3. How We Use Your Information

We use the collected information strictly to provide and improve our services while maintaining high security standards.

• Create and manage user accounts.
• Process orders for hardware wallets such as the Qetto Ledger Nano X.
• Provide customer support and technical assistance.
• Maintain and improve platform performance.
• Detect and prevent fraud, hacking attempts, or unauthorized access.
• Comply with financial regulations and international legal obligations.
• Send important updates related to security or system upgrades.

4. Hardware Wallet Security and Private Keys

The Qetto Ledger Nano X hardware wallet is designed with a security-first architecture. Private keys generated on the device remain stored securely within the hardware's secure element chip and are never transmitted to our servers.

The Qetto Ledger Nano X does not have access to your private keys, recovery phrases, or wallet passcodes. Users maintain complete control over their digital assets.

It is the responsibility of users to securely store their recovery phrases and maintain the confidentiality of their hardware wallet credentials.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance the user experience and improve platform functionality.

• Essential cookies for website functionality.
• Analytics cookies to understand user behavior.
• Security cookies to detect suspicious activities.

Users may disable cookies through browser settings, although doing so may affect certain website features.

6. Data Security

The Qetto Ledger Nano X employs advanced security protocols to safeguard personal and financial information, including:

• End-to-end encryption protocols
• Quantum-resistant cryptographic algorithms
• Multi-layer network firewalls
• Cold storage infrastructure
• Secure hardware encryption modules
• Continuous security monitoring systems

While we maintain strict security standards, no digital platform can guarantee absolute protection. Users should also follow recommended security practices.

7. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. However, information may be shared under the following circumstances:

• With regulatory authorities if required by law.
• With trusted service providers assisting in infrastructure operations.
• During security investigations or fraud prevention activities.

All third-party service providers are required to comply with strict confidentiality and data protection obligations.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, regulatory, tax, or accounting requirements.

Users may request deletion of certain personal data, subject to compliance with applicable laws.

9. User Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• The right to access your personal data.
• The right to correct inaccurate information.
• The right to request deletion of personal data.
• The right to restrict processing.
• The right to withdraw consent for certain data processing activities.

10. Third-Party Services

Our platform may integrate with blockchain networks, decentralized applications, payment processors, or analytics providers. These third-party services maintain their own privacy policies, and we recommend reviewing them separately.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

The Qetto Ledger Nano X reserves the right to update this Privacy Policy periodically to reflect technological changes, regulatory updates, or service improvements.

Users will be notified of significant updates through the website or via registered email addresses.

13. Contact Us

If you have questions regarding this Privacy Policy or our data practices, you may contact our support team:

• Email: support@qetto.com
• Security Team: security@qetto.com
• Website: https://www.qetto.com